Travel and transport

VISA REQUIREMENTS

Other than New Zealand passport holders, all visitors to Australia need a valid visa. There are three types of visas available, all with simple online application processes. The Electronic Travel Authority (ETA) for Australian Tourist visas is the most advanced and streamlined visa authorisation system in the world. The ETA replaces visa labels or stamps and removes the need for application forms. The average processing time for an ETA is one day. You can also apply for other types of visas on the Australian Department of Immigration and Border Protection website.

VISA ASSISTANCE 

The Australian Government’s International Event Coordinator Network (IECN) provides free advice on visas to event organisers. The IECN can also provide the following services as required:

> Updates on the progress of visa applications

> Confirmation of the lodgement of visa applications by event participants

> Liaison with Australian visa offices overseas to resolve issues arising in the visa application process

SMARTGATE

Australia’s Customs and Border Protection Service’s streamlined system for all UK, US and New Zealand citizens allows delegates to self-process through passport control.

TOURIST REFUND SCHEME

This scheme allows delegates to claim a 10 per cent refund on Australia’s Goods and Services Tax (GST) on any goods over AU$300 purchased in one store on one receipt on departure from Australia.

24/7 INTERNATIONAL AIR ACCESS

Melbourne Airport operates around the clock and is a 25 minute drive from the city centre. The airport can provide all event related services including groups and tours desk for main arrival/departure days, welcome screens and signage, language support, VIP meet and greet for key personnel, and kerbside pickup.

SKYBUS CITY EXPRESS AND ST KILDA EXPRESS

This service operates 24/7 with day departures every 10 minutes between Melbourne Airport, the city centre and directly to St Kilda. SkyBus also operates between Avalon Airport and Melbourne city centre.

SKYBUS AIRPORT TO MCEC DIRECT SERVICE

MCEC can be accessed directly via the Skybus service from Melbourne Airport. This direct service operates daily from 7am to 7pm, every 30 minutes on weekdays and hourly on weekends. 

OUR AIRLINE CONNECTIONS

Melbourne is one of the most cosmopolitan and multicultural cities in the world, with an ever growing list of destinations with direct air links. Every year Melbourne welcomes new international routes, making it easier for delegates from all over the world to access and attend conferences in the world's most liveable city. 

NORTH AMERICA

Delegates travelling from the USA will transition through Los Angeles for a direct flight to Melbourne. Alternatively, they can fly to another city in Australia via Dallas Fort Worth. New direct flights from Melbourne to San Francisco will commence in late 2018 and run four times each week. 

EUROPE

Delegates travelling from Europe will transition through an international hub such as Dubai, Singapore, Hong Kong, Kuala Lumpur or Bangkok.

INTERNATIONAL FLIGHT ROUTES MAP